Above All Visitation

Intake

The initial interview is mandated by the state of California and allows the parents to provide all the information required in order to satisfy court requirements and safety requirements for the child. All policies and procedures are reviewed so all parties are comfortable with the process. 

Supervised Visitation

 There is a 2-hour minimum. 

Supervised Exchanges

We offer this service when there is a need for supervision of the safe transfer of the child from one parent to the other. Precautions are taken to ensure that the two parents or other individuals exchanging the child do not come into contact with one another.

Telephone/Zoom Visitation

Courts may allow monitored telephone or Zoom visitation, in that case, we provide a monitor on the line for the duration of the call.

Incarceration or Hospital Visitation
 

The monitor will safely accompany the child to visit an incarcerated or hospitalized parent.

Documentation

An Objective Report of each visit is documented for the client file. These contain a description of family interactions as observed by the monitor—facts only, no opinions. 

Declaration Reports

Declarations Reports consist of any conversations with a parent or any document provided to the parent or court. 

Summary Reports

Summary Reports consist of a list of visitation dates, times and locations only for a one-month period.

Detailed Reports 

Detailed Reports consist of a list of visitation dates/times/locations/and specific details of each visit.

Court Appearances/Testimony

Fees are payable IN ADVANCE. No services will be performed unless fees for services are paid in full prior to services being provided. Fees are hourly. Fees for all supervised visitation services have a (2-hr) two-hour minimum. Fees for services do not include extended travel (some travel fees may apply).

Holiday visitations have premium p/hr rates and are double the standard rate. No visits are available on Thanksgiving or Christmas.  A substitute monitor can be available if needed. 

Late Fees: A fee of $2.00 per minute will be charged after a 10-minute grace period.  After a 20-minute waiting period, the visit will be cancelled, and the cancellation fee will apply.  

NOTE: Visitation Cancellation / No Show Policy – A (72) seventy-two hour cancellation notification is required via email. If no cancellation notification is given, the canceling or no-show parent is responsible for the scheduled hours of the cancelled visit. The fee for a cancellation is equal to the scheduled visit hours.  Payment must be paid prior to the start of the next scheduled visit.
Please be prepared to offer documentation for illness/emergency for fees to be waved.

Fees are subject to change. Prior notice given in advance.